Consumer - Regulatory Legal Notices
Notice to our California Remitters
Sigue Corporation is licensed as a money transmitter abroad by the California Department of Financial Institutions.
Notice to our Colorado Remitters
Sigue Corporation is licensed as a money transmitter by the Colorado Division of Banking.
Consumer Notice
Entities other than FDIC – insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the repayment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes. If there are questions or concerns regarding a transaction with a licensee, please contact the Colorado Division of Banking at 303-894-7575 or by mail at:
Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, Colorado 80202
Consumer complaints should be in writing, providing as much detail as possible. Please include the following information:
• The name of the institution and the name of any person(s) at the institution with whom the complainant has had contact. Include telephone number(s) and addresses.
• A complete description of the complaint and any efforts that have been made to resolve the complaint directly with the institution.
• Copies of any available documentation supporting the complaint and efforts toward resolution.
• Any suggestions regarding a preferred resolution of the complaint
To our Georgia Remitters
Sigue Corporation is licensed By The Georgia Department Of Banking And Finance. Activity Is Licensed Under The Georgia Sale Of Checks Act.
To our Illinois Remitters
Sigue Corporation is licensed as a Money Transmitter by Consumer Credit Division of the Illinois Department of Financial Institutions authorized under Illinois Money Transmitter Act, 205 ILCS 657. For Customer Support regarding suspected violations of this Act please contact the Illinois Department of Financial Institutions, Consumer Credit Division Toll Free (888) 298-8089.
For our Chicago, IL Remitters:
In addition to the fees applicable to this transaction, a currency conversion rate will be applied to this transaction if this transaction is paid out in a currency other than United States dollars. This currency rate constantly changes. Please ask the clerk for information concerning fees and currency exchange rate applicable to this transaction.
Además de los cargos aplicables a esta transacción, se aplicará un tipo de cambio, si la transacción se paga en alguna moneda diferente a dólares de los Estados Unidos. Este tipo de cambio varia constantemente. Por favor pregunte al cajero acerca los cargos y tipo de cambio aplicables a esta transacción.
POZA OPłATAMI ZA PRZEPROWADZENIE TRANSAKCJI, W PRZYPADKU UISZCZANIA OPłATY W WALUCIE INNEJ NIż DOLARY USA, TRANSAKCJA ZOSTANIE PRZEPROWADZONA ZGODNIE Z KURSEM WYMIANY WALUT. KURY WYMIANY WALUT ULEGAJą CIąGIYM ZMIANOM. INFORMACJE DOTYCZąCE OPłAT ORAZ AKTUALNYCH KURSÓW WYMNIANY WALUT STOSOWANYCH PRZY TRANSAKCJI MOżNA UZYSKAĆ OD URZĘDNIKA
For our Remitters in Maryland:
Sigue Corporation is a money transmitter licensed by the Maryland Commissioner of Financial Regulation.
The Commissioner of financial regulation for the state of Maryland will accept all questions or complaints regarding this authorized delegate of Sigue Corporation at 500 North Calvert Street, Room 402, Baltimore, Maryland 21202, phone number 888 784-0136.
Notice to our Texas Remitters
Sigue Corporación está registrada bajo las leyes del Estado de Texas y por la ley del Estado esta sujeta a la supervisión regulatoria del Departamento Bancario de Texas. Los clientes que deseen reportar una queja en contra de Sigue Corporación, deberán contactar directamente a Sigue Corporación al (877) 624-1487. Si después de haber contactado a Sigue Corporación usted todavía tiene una queja no ha sido resuelta relacionada con algún envío de dinero de la compañía o actividad del tipo de cambio, por favor dirija su queja al Departamento Bancario de Texas, de la siguiente manera:
En persona o por correo al:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Teléfono: (Sin Cobro) al: 1(877) 276-5554 / Número de Fax: 1(512) 475-1313
Correo Electrónico al: consumer.complaints@banking.state.tx.us
Página del Internet: www.banking.state.tx.us
Sigue Corporation is licensed under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any customer wishing to file a complaint against Sigue Corporation should contact Sigue Corporation directly at (877) 624-1487. After first contacting Sigue, if you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Blvd., Suite 300, Austin, TX 78705
Toll Free: 1 (877) 276-5554 / Fax: 1 (512) 475-1313
Send Email to: consumer.complaints@banking.state.tx.us
Web Page: www.banking.state.tx.us
To All Remitters
HELP PREVENT CONSUMER FRAUD
• Are you sending money to someone you don’t know or whose identity you can’t verify?
• Are you providing personal or confidential financial information to someone you don’t know or whose identity you can’t verify?
• Are you sending money to claim foreign lottery or prize winnings, or on a promise of receiving a large amount of money?
• Are you responding to a phone or internet offer that you aren’t sure is legitimate?
If so, ask the agent to stop your transfer immediately, or call Sigue Corporation Customer Service Center at 1-800-385-3316. If your money has not been picked up yet, it will be returned to you.
AYUDE A PREVENIR EL FRAUDE AL CONSUMIDOR
• ¿Está enviando dinero a una persona que usted no conoce o cuya identidad no puede verificar?
• ¿Está proporcionando su información personal o financiera a una persona que usted no conoce o cuya identidad no puede verificar?
• ¿Está enviando dinero para reclamar un premio de una lotería extranjera o una promesa de recibir una gran cantidad de dinero?
• ¿Está respondiendo a una oferta telefónica o del Internet que usted no está seguro que sea legitima?
Si es así, pídale al agente que detenga su transacción inmediatamente, o llame al Centro de Servicio al Cliente de Sigue al 1-800-385-3316. Si su dinero no ha sido recogido, éste le podrá ser devuelto.