Agent Support

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Agent Solutions Center

Call us toll free

Monday – Friday
6:00 am to 7:00 pm PST

Saturday – Sunday
7:00 am to 5:00 pm PST


How are we doing?

If you have any questions or suggestions, it will be a pleasure to receive your comments at

Please call us whenever you have any of the following questions:

  • Want to know why your Agency has been suspended.
  • Want your commissions report.
  • Want us to increase your exchange rate.
  • Want your exchange rate sheet.
  • Need us to help you prepare your 1099 form.
  • Need marketing material and brand merchandise.
  • Want to track your shipment (merchandise or equipment).
  • Whenever you need to add new users or delete an existing user.
  • Whenever you need additional training.
  • Want to report a robbery.
  • With regard to a complaint.


You will also need to submit a letter signed by the Agent for the following:

  • Whenever you request for a copy of your contract.
  • Whenever you request an Agent Verification Letter.
  • If you want to cancel your agency.
  • If you want a temporary suspension of your agency.
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